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Augustin, Laura; Schabacker, Michael

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Abstract:

User-centric development is essential to any product development project, especially in order to keep up with today?s ever-changing product cycle.

This paper explores the potential of combining specific aspects of Scrum and Design Thinking to maximise user integration as well as implementing short iterations in hardware development projects, in this use case a three-month development project at a German high-end homeware manufacturer. In addition to observations regarding the application of those approaches this paper will then offer a range of newly developed user-centric methods to efficiently integrate the user?s perspective in future development projects, as well as feedback from the product developers at the company and comparisons to current methods.

This use case was furthermore able to illustrate how the employment of such methods made short and sprint-like development cycles within hardware development attainable.

These user-centric methods developed within the use case can be applied to future application- and user-oriented projects in order to speed up the product development process and ensure that the product or service matches the users? needs and desires.

Keywords:

User centred design, Integrated product development, Design methods, Scrum, Design Thinking