ENSURING THE INTEGRATION OF PERFORMANCE AND QUALITY STANDARDS IN DESIGN PROCESS MANAGEMENT: CODESTEER METHODOLOGY
Year: 2011
Editor: Culley, S.J.; Hicks, B.J.; McAloone, T.C.; Howard, T.J. & Clarkson, P.J.
Author: Poulet, Aurelien; Rose, Bertrand; Caillaud, Emmanuel
Series: ICED
Section: Design Processes
Page(s): 441-452
Abstract
The current competitive environment urges all companies to launch actions striving to improve their activities, in regards to products, processes, or organizational aspects. But how to intervene? What are the measures which will optimize in the best way the system performance ? Parallels, with the aim of a better global efficiency, indicators and dashboard are fulfilled and monitored within robust Quality management system, which allow better steering the company’s interests regarding objectives. But are they well adapted and well integrated regarding the need of the design activities? In order to set the basis of a framework, we present, in this paper a state of the art of what we call “performance” and “quality” in design. We look at the stakes of coupling the 2 concepts and the limits of the existing models. We therefore strive to present the Codesteer methodology, describing the static model and a dynamic loop to implement it. The last part of our article presents a software application of CodeSteer and its roll out on academic design cases.
Keywords: QUALITY; PERFORMANCE INDICATORS; PERFORMANCE ASSESSMENT; DESIGN MANAGEMENT; BEST PRACTICES