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Jordan, Thomas (1,2); Bender, Beate (1); Herzog, Michael (1); Song, Young-Woo (1)

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Today, information and knowledge as competitive factors influence the success of companies as much as traditional production factors like human resources or physical capital. However, the reuse of design knowledge still represents a major challenge for engineering organizations. That is, because barriers exist hindering a successful knowledge reuse. On the basis of a literature review, the research depicted in this paper analyses the relation between single information conveying design knowledge and barriers hindering a successful knowledge reuse. Developing a model-based approach, we propose a micro logic containing three steps and underlying methods enabling practitioners to identify situation-specific barriers within their organization. We illustrate the industrial application of the approach in a case study at a mining machinery OEM.

Keywords:

Knowledge management, Information management, Design management, Knowledge barriers, Design knowledge reuse